First Important Lesson - Cleaning Lady.
>
> During my second month of college, our professor
>
> gave us a pop quiz I was a conscientious student
>
> and had breezed through the questions until I read
>
> the last one:
>
> 'What is the first name of the woman who cleans the school?'
>
> Surely this was some kind of joke.. I had seen the
> cleaning woman several times. She was tall,
> dark-haired and in her 50s, but how would I know her name?
> I handed in my paper, leaving the last question
> blank. Just before class ended, one student asked if
> the last question would count toward our quiz grade.
> 'Absolutely,' said the professor. 'In your careers,
> you will meet many people. All are significant. They
> deserve your attention and care, even if all you do
> is smile and say 'hello.'
>
> I've never forgotten that lesson. I also learned her
> name was Dorothy.