I just did the round trip to california.it cost $120 round trip for the luggage, 2 pieces. What got me pissed is that I watched them unload in jersey. And every 3rd piece was dropped to the ground a good 3 feet. No respect for peoples belongings. Unreal how easy it would be to take a little care in handling, they were throwing 40 and 50 pound bags. Pissed me off big time. So how am I to feel about such disrespectful American people? I would like to go into their homes and rip it apart and trash it and get paid for doing it. Makes me sick, pay $120 smackers to have my valuable property and possibly gifts purchased for kids abused and possibly broken. *** is wrong with these people???