Just plain ridicules.
Just got to get it working, which they said was a nightmare.

Quote Originally Posted by Pebbles View Post
Monty, It looks like your friends are correct. I just got connected. The customer service sucks. There are channels which we can not see and the on demand does not work. When I called Tech support they sent me to billing. When I talked to billing and confirmed our plan they sent me back to tech support. Tech support has run several tests and told me to call billing again, it is not their department it has to do with billing.

I hope this is worth the wait!